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CONTACT US

We’d Love to Hear From You

You know, running ihurlbfanfootwearshoop International started as a passion project—just a couple of shoe enthusiasts who believed comfortable footwear shouldn’t compromise on style. Back in the early days, our founder would personally reply to every email, sometimes even sketching custom designs based on customer feedback. Those late-night replies? They’re why we still treat every message like it’s handwritten.

Get in Touch

Got a question, or maybe just want to chat about that perfect pair you’ve been eyeing? Here’s how to reach us:

  • Address: 28 Václavské náměstí, 110 00 Prague 1, Czech Republic (Fun fact: our office overlooks a historic square—coffee’s always brewing if you’re in town!)
  • Phone: +420 226 592 418 (Monday–Friday, 9am–6pm CET). Pro tip: Try calling around 11am—that’s when our team’s fully caffeinated and extra chatty.
  • Email: [email protected]. We aim to reply within 24 hours, but honestly, it’s usually faster—unless we’re testing new shoe prototypes (you’ll understand once you try them).

Your Voice Matters

Last month, a customer suggested adding wider sizes to our bestselling sneaker line. Guess what? Those styles now account for 30% of our sales. So whether it’s a complaint, idea, or just a "hey, love what you’re doing," we read it all. Prefer typing? Our live chat (bottom right corner) connects you directly with real humans—no bots, just shoe lovers.

"I emailed about a defective strap, and not only did they send a replacement overnight, but the CEO included a handwritten note asking for feedback on the fix. That’s when I became a customer for life."
— Markéta, Prague (one of our first 100 customers)

P.S. If you’re wondering about bulk orders or wholesale—yes, we do that too! Just mention "wholesale" in your subject line, and our team will prioritize your request. No endless forms, promise.

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